/* 数字识人 · 页面机器人客服 */
#botFab{position:fixed;right:16px;bottom:28px;width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#E8CD9A,#C9A86A 60%,#8A6D3B);display:flex;align-items:center;justify-content:center;box-shadow:0 8px 24px rgba(201,168,106,.4);cursor:pointer;z-index:999;border:none}
#botFab svg{width:30px;height:30px}
#botFab .dot{position:absolute;top:2px;right:2px;width:12px;height:12px;border-radius:50%;background:#B5483A;border:2px solid #0E1120}
#botWin{position:fixed;right:16px;bottom:96px;width:330px;max-width:calc(100vw - 32px);height:480px;max-height:calc(100vh - 120px);background:#0E1120;border:1px solid rgba(201,168,106,.35);border-radius:16px;display:none;flex-direction:column;z-index:999;overflow:hidden;box-shadow:0 16px 48px rgba(0,0,0,.5)}
#botWin.open{display:flex}
.bot-hd{background:linear-gradient(135deg,#161A30,#1E2440);padding:14px 16px;display:flex;align-items:center;gap:10px;border-bottom:1px solid rgba(201,168,106,.25)}
.bot-hd .av{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#E8CD9A,#C9A86A);display:flex;align-items:center;justify-content:center;color:#1A1408;font-size:18px;font-weight:800}
.bot-hd .nm{font-size:14px;color:#E8CD9A;font-weight:700;letter-spacing:1px}
.bot-hd .st{font-size:10px;color:rgba(245,240,230,.5)}
.bot-hd .x{margin-left:auto;background:none;border:none;color:rgba(245,240,230,.6);font-size:18px;cursor:pointer;padding:4px}
.bot-msgs{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px}
.bot-msg{max-width:85%;padding:9px 12px;border-radius:12px;font-size:12.5px;line-height:1.7;white-space:pre-wrap;word-break:break-word}
.bot-msg.bot{align-self:flex-start;background:#161A30;border:1px solid rgba(201,168,106,.25);color:rgba(245,240,230,.88);border-bottom-left-radius:3px}
.bot-msg.user{align-self:flex-end;background:linear-gradient(135deg,#C9A86A,#8A6D3B);color:#1A1408;border-bottom-right-radius:3px;font-weight:500}
.bot-msg a{color:#E8CD9A;text-decoration:underline}
.bot-quick{display:flex;flex-wrap:wrap;gap:6px;padding:0 14px 8px}
.bot-quick button{font-size:11px;padding:5px 10px;border-radius:14px;border:1px solid rgba(201,168,106,.4);background:transparent;color:#C9A86A;cursor:pointer}
.bot-in{display:flex;gap:8px;padding:10px 12px;border-top:1px solid rgba(201,168,106,.2)}
.bot-in input{flex:1;height:40px;background:rgba(255,255,255,.06);border:1px solid rgba(201,168,106,.3);border-radius:10px;color:#F5F0E6;font-size:13px;padding:0 12px;outline:none}
.bot-in button{width:56px;height:40px;border:none;border-radius:10px;background:linear-gradient(135deg,#E8CD9A,#C9A86A);color:#1A1408;font-weight:700;cursor:pointer;font-size:13px}
.typing{color:rgba(245,240,230,.5);font-size:11px;padding:2px 4px}